What Are the Scenarios?
Scenarios is the library of realistic workplace situations in the Trans Inclusion Toolkit — a facilities query at a shift changeover, a colleague raising a grievance, a customer-facing team handling a complaint in real time. Flashpoint is the tool that takes the library into live walkthroughs, with the personas as the cast.
What It Is
The Library of Situations
As of today, the platform holds 97 scenarios. Each one is a realistic workplace situation, built from the same evidence base and case law that underpins the rest of the toolkit. A scenario might be a facilities query at a shift changeover, a colleague raising a grievance, or a customer-facing team handling a complaint in real time. This is the library — the situations the toolkit works with, not a quiz to pass.
What It Does
A Worked Situation, Step by Step
A scenario is a worked situation the toolkit walks through step by step, so you can see where a policy holds and where it needs work before the situation arrives. Each scenario also carries the risk picture for the situation — risk is part of personas and scenarios for highlighting risks, not a separate product — so the rehearsal doubles as a risk pass over the decision, not only a narrative one. The value is in seeing, step by step, where a policy survives and where it bends, in a setting with no real-world consequences attached.
What You Get
The Debrief Is the Product
Not a summary screen
A walkthrough nobody remembers changes nothing. Run a scenario throughFlashpoint and you get a full debrief and coaching on how you actually handled it, with suggested scripts for the hard moments and a short list of points to watch. Usable wording and a watch-list is what turns rehearsal into practice.
That is what makes the library more than a catalogue of situations: the artefact you walk away with is wording you can use in the real conversation and a short list of points to watch when you do — not a score you forget.
Who It's For
Who Uses the Scenario Library
HR and EDI leads pressure-testing a policy ahead of sign-off, managers rehearsing a difficult conversation before it happens, and boards who want to see a decision survive a realistic situation before they meet a real one.
Access scales with your plan: Discover includes 5 sample scenarios free, forever — start free —Practitioner and Professional subscriptions unlock the full scenario library online, and Enterprise extends this across a team —talk to us about Enterprise. See thefull feature comparison.
Where It Fits
Library, Cast, Tool
Scenarios is the library of situations; Personas is the library of people — the digital twins who are the cast around you. The owner's framing, verbatim: “scenarios is the library — flashpoints is the tool that takes the library into walkthroughs and steps in a real life situation with our personas/digital twins as actors in the drama.” Flashpoint is where the two meet: you stand in a role — the duty manager, the HR lead — and the personas act out the scenario rather than case studies you read about. The same evidence base runs underneath, so what you learn traces back to real research and case law, not an invented test case.